Frequently Asked Questions
Everything you need to know about shopping at Salemi's Ace Hardware.
What are your shipping options and delivery times?
We offer standard ground shipping, expedited shipping, and free in-store pickup. Most orders are processed within 24 hours and delivered within 3-5 business days depending on your location.
Can I return an item if it doesn't fit my project needs?
Yes, we offer a 30-day return policy for most items. Products must be in their original packaging and in unused condition. Please bring your receipt or order confirmation for a full refund.
Do you offer assembly services for grills or power equipment?
Absolutely. Salemi's Ace Hardware provides professional assembly services for many items, including grills, patio furniture, and lawn mowers. Contact our store directly to schedule your assembly.
What payment methods do you accept online?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Ace Hardware gift cards for your convenience.
Are the products sold online covered by a warranty?
Yes, all products are covered by the manufacturer's standard warranty. Additionally, our Ace Rewards members may be eligible for extended protection on specific categories of tools and appliances.
How can I check if an item is in stock at my local store?
You can check real-time inventory levels by selecting 'My Store' on our website. The product page will indicate if the item is available for immediate pickup or requires shipping.